BH Practice Financial KPIs — 2026 Owner Dashboard

Revenue KPIs (5)

1. Gross revenue per provider FTE (target: $300-500K)
2. Net collection rate (target: 96-98%)
3. Average revenue per session (target: $120-180)
4. Revenue per hour of provider time (target: $150-250)
5. Payer mix (avoid over-concentration in single payer)

Cost KPIs (5)

6. Cost per session delivered
7. Provider compensation as percent of revenue (target: 55-65%)
8. Overhead as percent of revenue (target: under 15%)
9. Cost to collect (target: under 5%)
10. Marketing cost per new patient (target: under $200)

Productivity KPIs (5)

11. Sessions per provider per week (target: 25-35)
12. Utilization rate (target: 80-90% of scheduled slots)
13. No-show rate (target: under 10%)
14. Retention rate (patients staying 90+ days)
15. Provider turnover rate

Cash Flow KPIs (5)

16. Days cash on hand (target: 45-90)
17. AR aging (over 90 days: target under 15%)
18. Bad debt write-off rate
19. Line of credit utilization
20. Monthly EBITDA margin (target: 15-25%)

Revenant Care Practice Dashboard

– KD, Revenant Care