If you’re a chiropractor using ChiroTouch, you already know it’s more than just an EHR—it’s a fully integrated platform designed to support both patient care and business operations. One of its strongest features is insurance billing, helping clinics submit clean claims, manage denials, and accelerate revenue collection. This guide will walk you through ChiroTouch insurance billing best practices, tools, and tips to get the most out of your software.
What Is ChiroTouch Insurance Billing?
ChiroTouch’s insurance billing system integrates with your patient records, treatment plans, and documentation. Its core functions include:
- Automated claim generation based on SOAP notes and coding
- Real-time eligibility checks
- Batch submission of claims
- Electronic remittance advice (ERA) posting
- Tracking denials and resubmissions
- Integrated ABN form and Medicare compliance tools
This seamless workflow reduces manual entry and coding errors, while speeding up payment cycles.
Top Features of ChiroTouch for Insurance Billing
| Feature | Benefit |
|---|---|
| Auto-generated claims | Fewer data entry errors, faster submission |
| Built-in CPT/ICD-10 libraries | Accurate code selection for spinal manipulation and modalities |
| Medicare ABN & Modifier support | Ensure compliance with AT, GA, GZ use |
| ERA integration | Automatically posts payments and flags issues |
| Claim scrubbing | Identifies missing codes or mismatched diagnoses |
| Insurance reporting dashboards | Analyze AR aging, payer trends, and rejection rates |
Chiropractic Codes Supported in ChiroTouch
ChiroTouch allows custom templates and auto-fill features for commonly used chiropractic codes:
CPT Codes:
- 98940 – Spinal manipulation (1–2 regions)
- 98941 – (3–4 regions)
- 98942 – (5 regions)
- 97110 – Therapeutic exercises
- 97140 – Manual therapy
- 97010 – Hot/cold packs
ICD-10 Codes:
- M99.01 – Subluxation, cervical region
- M54.5 – Low back pain
- M54.2 – Neck pain
- M99.03 – Pelvic region dysfunction
ChiroTouch Medicare Billing Tools
ChiroTouch helps practices stay Medicare-compliant with built-in:
- Modifier automation (AT, GA, GZ)
- ABN documentation storage
- Subluxation diagnosis tracking
- Medicare reporting modules
- Auto-flagging of non-covered services
These tools help reduce the likelihood of audit-triggering errors.
Workflow Example: How ChiroTouch Handles a Claim
- Provider completes SOAP note →
- ChiroTouch maps codes to diagnosis →
- Claim automatically generated with modifiers →
- Claim submitted to insurance via clearinghouse →
- ERA received and payments auto-posted →
- AR dashboard updated; any denials flagged
This reduces the average claim submission time by 30–50% compared to manual systems.
Best Practices for ChiroTouch Insurance Billing
- Update fee schedules and payer rules quarterly
- Customize SOAP templates to ensure complete documentation
- Use ChiroTouch clearinghouse integrations (Availity, Office Ally, etc.)
- Train staff on denial workflows and Medicare modifier logic
- Run monthly AR and denial reports to spot revenue leaks early
When to Integrate a Billing Partner
While ChiroTouch simplifies in-house billing, practices may still choose to outsource to a chiropractic billing company that specializes in ChiroTouch.
This can be ideal if:
- Your in-house team lacks experience with insurance workflows
- Denials and rejections are increasing
- Medicare documentation is inconsistent
- You want to focus entirely on patient care
Conclusion
ChiroTouch insurance billing is a powerful tool when used to its full potential. With built-in automation, compliance safeguards, and customizable workflows, it helps chiropractors reduce billing errors, accelerate payments, and maintain compliance—especially with Medicare. Whether you’re handling billing in-house or partnering with a ChiroTouch-savvy billing company, leveraging this software’s features can maximize your revenue cycle performance.