BH Practice Analytics Dashboard — 25 KPIs 2026

Financial (7)

1. Monthly revenue per provider
2. Net collection rate (target 96-98%)
3. Days in AR (target under 40)
4. Denial rate (target under 7%)
5. Cost to collect (target under 5%)
6. EBITDA margin (target 15-25%)
7. Days cash on hand (target 45-90)

Operational (5)

8. Sessions per provider per week (target 25-35)
9. Utilization rate (target 80-90%)
10. No-show rate (target under 10%)
11. Cancellation rate (target under 15%)
12. Wait time for new patient (target under 4 weeks)

Clinical Quality (5)

13. HEDIS FUH (Follow-Up After Hospitalization)
14. HEDIS FUA (Follow-Up After ED)
15. HEDIS SAA (SUD Treatment Initiation)
16. Symptom improvement (PHQ-9, GAD-7 delta)
17. Treatment plan compliance rate

Patient Satisfaction (4)

18. NPS score (target 50+)
19. Google review rating (target 4.5+)
20. Complaint rate (target under 1%)
21. Retention rate (patients 90+ days)

Growth (4)

22. New patient acquisition rate
23. Provider hire rate (net add per year)
24. Referral source diversification
25. Marketing cost per acquired patient (target under $200)

Revenant Care Analytics

– KD, Revenant Care