Charge Capture — BH Practice Front-End Revenue Leakage 2026

Charge capture failure is silent revenue leakage. Clinician delivers service — biller never sees the encounter — session goes unbilled. Multi-site BH operators typically lose 3-8% of revenue on charge capture gaps.

Where BH Charge Capture Breaks

1. No-show / late-cancel not tracked
2. Group session attendance not tied to individual client charges
3. Add-on services (crisis interventions) not documented for billing
4. Concurrent E/M + psychotherapy add-on missing
5. Non-clinical time (care coordination) not captured for H0002/H0004

Fix — Weekly Capture Audit

Reconcile clinician schedule vs billed encounters weekly. Exception report flags any scheduled visit without corresponding charge.

$1.04M case study · Free audit

– KD, Revenant Care